Imagine walking into a DMV on a Tuesday morning and seeing a room full of frustrated people waiting for their …
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Public Sector
October 24, 2025
How Qwaiting Transformed DMV Queues: From 2-Hour Waits to 12-Minute Service
Visiting a government office has long been associated with one emotion: frustration. Take the Department of Motor Vehicles (DMV) for …
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May 1, 2023
Empowering Citizen Experience with Public Sector Queue Management
Queues can be a major source of frustration for citizens, causing dissatisfaction and negative perceptions of the public sector. I …
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