Qwaiting #1 Queue Management Solution

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Public Sector

Empowering Citizen Experience with Public Sector Queue Management

May 1, 2023
Ashley Yeo

Queues can be a major source of frustration for citizens, causing dissatisfaction and negative perceptions of the public sector. I believe everybody reading this would agree. Long wait times, lack of transparency, and uncertain wait times can all contribute to a feeling of helplessness and annoyance. Crowded and disorganized waiting areas can also add to …